One system for every drop your district manages.
A cloud-based system that helps water districts manage customer accounts, meter reading, billing, collections, payments, and reports, all in one centralized system.
From customer record to collection
The four features that carry a bill from first reading to payment.
Customer Management
A single, trusted source of truth for all customer and service connection data, ensuring accuracy, consistency, and confidence across operations.
Online Meter Reading
Reading sheets are generated, downloaded, and uploaded entirely online, with devices transmitting readings to the server in real time.
Billing Management
Once readings are completed, bills are automatically calculated and posted with a single click, so consumers can pay immediately.
Collection & AR Management
Record, validate, and track payments made on-site or online, with built-in accounts receivable and ageing reports for clear visibility.
What keeps operations running
Reporting, access, and resilience for the district as a whole.
Operational Reports
Comprehensive, accurate reports for billing, collections, accounts receivable, and consumption, supporting audits and accounting requirements.
Centralized Management
Access WDS anytime, anywhere to manage the entire lifecycle of services and requests, no more offline tracking sheets or manual work.
Business Continuity & Disaster Recovery
Cloud-based servers across multiple availability zones, with regular backups, keep the system robust and highly available.
Technical Features
- Customer data management — account history, new connections
- Online meter reading app (Android)
- Download and upload of meter reading data
- Automated bill calculation
- Real-time water bill calculation and printing
- Property and location mapping (GPS)
- Billing management — billing, receipt generation, and more
- Collection and AR management — ageing, miscellaneous charges, notices
- Payment gateway support — eWallets and bank transfer
- Operational reports — meter reading and rolling consumption, revenue/billing summary, daily collection, collection efficiency, AR ageing, ledger, field findings, maintenance list, after-sales
- Custom reports — government and regulatory compliance
WDS Security
- Data privacy — all customer and operational data handled with strict privacy measures
- Data and application security — enterprise-grade protocols against unauthorized access and threats
- Authentication — secure login credentials required to verify user identity
- Role-based access control — users only reach the data and functions relevant to their role
- Database security and backup — encrypted databases, backups run daily and weekly
- Fully compliant with the Philippine Data Privacy Act
Built for how consumers actually pay
Integration with Payment Providers
Accept payments online through partner eWallets and bank transfer, on top of on-site collection.
Customer Portal
Customers can check their bills, announcements, and reminders, and pay online, straight from a browser.
Optional modules as your district grows
SMS & Email Notifications
Automatic alerts for due dates, billing notices, and urgent announcements, reducing missed payments and improving customer engagement.
Inventory Management
Track materials inventory in real time, including quantities and total costs, for accurate stock control and expense visibility.
Queueing System
Streamlines customer flow in the office for faster service and a smoother payment experience.
What you get beyond the software
Continuous Improvement
We continuously optimize the system to make tasks and operations easier over time.
Custom Report Formats
We can provide report formats intended for specific recipients, such as COA or BIR.
Regulatory Alignment
Regularly updated to remain compliant with regulations such as EOPT / invoicing and DICT ISSP.
Continuous Support
Ongoing support across channels, with no need to worry about system or hardware maintenance.
A step towards digital transformation
- Implement end-to-end digital workflows to streamline service processes
- Transition to paperless operations for improved efficiency and sustainability
- Online accessibility to transactions and services for convenience
